Frequently Asked Questions
Everything you need to know about our luxury essentials and services.
What materials are used in WANT Les Essentiels products?
We use premium, sustainably sourced materials including Italian leathers, organic cotton canvases, and recycled nylon to ensure both longevity and timeless aesthetic appeal.
How do I care for my leather bag?
To maintain the quality of your leather, we recommend cleaning it with a soft, dry cloth and applying a high-quality leather conditioner periodically. Avoid prolonged exposure to direct sunlight and moisture.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred shipping method.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery, provided they are in original, unused condition with all tags and packaging intact.
Are your products covered by a warranty?
All WANT Les Essentiels products are covered by a one-year limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.